Terms & Conditions


By using site: www.2poland.com.pl (“the Site”) the Site user (“the User”) agrees to be bound by these site terms (“Terms”). If you disagree with the Terms, please exit instantly from this Site.


These Terms apply to sites owned or operated by "MY WAYS" Paweł Gajowiecki - sole trader company incorporated under the laws of Poland, with its seat in Poznań, Poland, Os. Orła Białego 48/14, Taxpayer VAT number: PL7822110362 (“2POLAND” or “We”).


The information contained on this Site, including content, descriptions, maps, reports and images, is copyrighted and constitutes an intellectual property of 2POLAND or its partners. No information may be distributed, modified, reproduced or transferred in whole or in part, without the prior written consent of 2POLAND or its respective owners. Commercial use of any information contained on this Site can be performed only under the terms and conditions individually agreed with 2POLAND. These limitations do not exclude the right of the User to use the information with a purpose to choose and order goods and services offered at the Site.


The trademarks, slogans, trade names, and logos displayed and used on this Site are registered and unregistered trademarks of 2POLAND. All other trademarks, trade names and company names or logos mentioned herein are the property of their respective owners and may not be copied, imitated or used, in part or in whole without the prior written permission of such respective owners.


This Site may contain links to third-party websites. 2POLAND takes no responsibility for the content of third-party web sites. They are owned and operated by third parties and 2POLAND holds no liability for any statements, information, products or services that are published on or are accessible through any websites owned or operated by third parties.


You are granted a non-exclusive right to hyperlink to the homepage as well as to all subpages in the Site itself. The condition is that you do not portray 2POLAND in a false, derogatory or misleading manner. You cannot use 2POLAND logo in any way without prior written consent of 2POLAND. Especially, 2POLAND does not permit presenting any part of content of this Site (texts, photos, design elements) as your own, particularly 2POLAND does not allow inserting any page of this Site into an iFrame or any other presentation of any part of this Site on URL different from https://www.2poland.com.pl without our prior written consent.


Your use of this Site is at your own risk. Information on this Site is posted in good faith and it is being updated regularly, but we do not give warranties of any kind, either express or implied. 2POLAND declares that the Site is provided on “as is” basis and 2POLAND will not be held responsible or liable for the accuracy, availability, timeliness, completeness, performance or fitness for a particular purpose of any part of this Site, any content or any accommodation, products or services available via this Site or guarantee that this Site is free from viruses, Internet worms or bugs. We do not warrant the quality of translations from source languages and we do not guarantee that possible errors will be repaired.


The User agrees to indemnify, defend and hold harmless 2POLAND, its officers, directors, employees, agents, resellers, licensors, suppliers and any third party information providers to the Site from and against all injuries, accidents, consequential losses, expenses, damages and costs, including reasonable and necessary attorneys’ fees, resulting from any violation of these Site Terms (including but not limited: negligent or wrongful conduct) by User or any other person accessing the Site.


You must be at least 18 years to reserve services via this Site. You may not use false information when using services on this Site. You are prohibited from posting or transmitting to this Site any unlawful, proprietary, libelous, threatening, obscene, scandalic, pornographic or profane material or any material that would violate any law, constitute infringement of intellectual property rights or contain software viruses. You agree not to use this Site in any manner that might interfere with the rights of third parties. By submitting any online feedback to the Site, you agree to pass all copyright rights on 2POLAND. The User is held responsible for any information or data placed by him on the Site, in particular any opinions or data put on the Site when making reservations. 2POLAND is entitled to modify any information or data put on the Site by the User, with respect to provisions of law regarding privacy protection.


All terms regarding privacy policy of the Site are included in the Security and Privacy section and they bind the User.


If there is any conflict between these Terms and the specific conditions for reserving services on this Site, reservation terms shall apply.


2POLAND has the right to make alterations to content, design and functionality of this Site at any time without giving prior notice.


2POLAND may change or modify these Site Terms at any time. The last change was made on 2nd of February 2018. Such change or modification comes into force at the day of the publication of the new site terms. Reservations from before the changes or modifications are performed on conditions hitherto.


These Terms and their performance shall be governed by the laws of the state of Poland without giving effect to applicable conflict of laws provisions. User agrees and submits to the exclusive jurisdiction of the courts located in Warsaw, Poland, in all questions and controversies arising out of the User’s use of the Site and these Terms.


Please report any violation to these Terms or other terms and conditions on this Site at info@2poland.com.pl.

Tems of reservations


Dear Customer,

Holding with the highest regard your security and ‘peace of mind’ when travelling, we’ve prepared this detailed outline of the Booking Terms and Conditions. Please take the time to familiarize yourself with the provisions below before your booking, as your acceptance of these terms and conditions will enable us to authorize and execute your booking.


Operator – "MY WAYS" Paweł Gajowiecki, with its headquarters located on Os. Orła Białego 48/14, 61-251 Poznań, Poland. NIP: PL7822110362

Customer/Client – A person who contacts 2POLAND in order to make the booking and participate in a trip with 2POLAND.

Order – an electronic document (form), which is the only means of making Reservations - sent to the email address provided by the Customer.

Booking – an accepted and confirmed by the Operator Order of requested services (for example an overnight hotel stay).

Voucher – an electronic document sent by the Operator to the Customer confirming the booking. The Voucher should be presented to the 2POLAND Escort Person/Tour Leader as proof of purchase of service.


2.1. The subject agreement defines the terms and conditions under which Operator provides the Customer with Booking services.
2.2. Bookings are made through the email or phone contact or, if available - electronic reservation system available on www.2poland.com.pl


3.1. The purchase of tourism services is executed by means of the completion and dispatch of Order.
3.2. The client is obligated to complete the Order form correctly. Operator does not take any responsibility for the negative after effects resulting from the incorrect completion of the Order form by the Client.
3.3. It is the responsibility of the Client to verify whether the Voucher, confirmation of the services booked, was received successfully. In the case when this document is not received, Operator must be informed of this fact as soon as possible by the Client.
3.4. Operator does not guarantee a successful delivery of the reservation confirmation document and does not take responsibility for the negative after effects resulting from a missing Voucher/receipt during the service.


4.1. The exhibited prices on www.2poland.com.pl are per person. All prices include VAT taxes.
4.2. The exhibited prices do not include transportation to and from Poland (e.g. air/coach/train tickets). 
4.3. The Client accepts that the exhibited prices are subject to change within prior notice. Operator will confirm the actual price during the booking process and will provide it on Voucher or receipt (reservation confirmation document).


The only legally binding unit of currency for payments is the Polish Zloty (PLN). However, the Operator accepts payment in foreign currencies GBP/EUR/USD. There can be differences in the final price charged due to differences in the exchange rate used by the credit card authorization centre or Client bank. There are many forms of payment such as: credit card and bank transfer. Third party payment operators, may can add their own commissions to the total price.

Pre-payment must be done in order to confirm the booking within 48 hours since the booking had been made.

The rest must be paid at the point of pick up in the day the service starts, in cash or by credit card (if available - customer is previously advised if credit card terminal is available at the particular trip), or in a different way, indicated by The Operator.

a)The Operator sends a payment link via email.
b) The Customer uses the link to proceed and authorize the payment.
c) The Operator confirms the booking after receiving the payment.

The system permits the Client to pay for ordered services by way of a bank transfer while complying with the following conditions:
a) Operator must receive complete payment within 48 hours before the date of the first night stay.
b) If payment is not received 48 hours before the date of the first night stay, the Operator has the right to terminate Order.
c) Upon receiving payment Operator will confirm the Clients the Booking by Voucher/receipt. In the case when immediate Booking confirmation is required, the Client shall send the Operator proof of payment to the following e-mail address: info@2poland.com.pl

Payment via bank transfer should be made to the following bank account of Operator:

GBP (from UK only)


Sort code: 04-00-75


IBAN: GB66 REVO 0099 7073 2300 08



Payment for the booking at the point of meeting is not allowed. All bookings must be paid in advance.

5.4. Refunds are processed only to the original form of payment. In some individual cases, upon The Operator's approval, The Customer may set up a different method than the original one.


6.1 Operator will issue to the Customer a VAT invoice according to the goods and services tax bill of Poland within 7 days of the conclusion of the service.
6.2 If the Client incorrectly provides invoice data, the Operator will not be able to make changes to the VAT invoice after a 7 day period from the conclusion of the service.


Any additional services exploited by the Client during the service, not booked through the Operator, will be the sole responsibility of the Client.


The Operator enables two different types of Reservations depending on accessibility of services:
8.1. ON-LINE Reservation – services are accessible in real-time (online), in which case Operator instantly confirms Reservation and sends the Client the Voucher/Receipt to the indicated by the Client e-mail address.
8.2. ON-REQUEST Services – services are accessible on-request (available off-line), in which case Operator checks availability of services and has 48 hours (during workdays) and 72 hours (during non-workdays) to confirm Reservation, from the moment the Order was completed by the Client.
8.3. For successful and fully paid Reservations the Client, along with Order confirmation, also receives Voucher/Receipt which is an essential document to be presented at the point of service.
8.4.  In the case where a booking was made using the traditional bank transfer payment option, the Operator will send the Client the confirmation email/voucher only after confirming that the amount of the service ordered has been account for on the specified bank account of the Operator.


9.1. Any modifications or cancellations of a Booking must be performed via email.
9.2. Any changes or cancellation made by the Client need to be verified and confirmed by Operator in writing.
9.3 If no restrictions apply the Operator will modify or cancel the Booking without any additional costs to the Client.
9.4. The actual Terms and Conditions of modifications and cancellations may be different than the general rules presented below depending on the particular offer details. Operator will inform the Client of the actual and binding Terms and Conditions in a clear and concise manner during the booking process on the order form as well as the Voucher (confirmation of Booking). In the case when no specific conditions are listed in the order form or Voucher, the following Terms and Conditions shall apply:
a) Full refund applies if cancellation is made within 48 hours after the Booking was made
b) After 48 hours from the Booking confirmation refund applies against 10% penalty fee.
c) If the cancellation is made within 14 days before scheduled service no refund applies.
d) Operator does not take responsibility for the currency exchange rate costs.


10.1. If the originally Booked services are for whatever reasons unattainable, the Operator will try to the best of its ability, to provide the Client with as similar as possible in price, standard and duration alternative services. If the Client rejects the alternative proposition of a similar service Operator will reimburse the Client the full amount charged.
10.2. In any event total Operators liability is limited to the amount that the Client was charged while making a Booking through the Reservation System. After that amount is reimbursement to the Client, the Operator is free of any additional claims of action by the Client.
10.3. The Operator takes great care to present “up to date” and accurate information in the Reservation System.


11.1.The  Operator is not the owner of facilities presented in the Reservation System, therefore:
a) The Operator does not take any responsibility for any damages suffered by the Client at the hands of the local service staff.
b) Operator does not take any responsibility for any inconvenience or unpleasant occurrence during the service.
c) Operator can not be held liable in crisis situations beyond Operators control, such as, natural disasters, strikes, wars, biohazards, etc, where the realization of the Reservation is impossible, in which case Operator is released from any responsibility to fulfil Reservation obligations and does not partake in any consequences regarding the legal binding of these Terms and Conditions.


12.1. Any complaints associated with the services rendered during the service should be filed by the Client directly to the Tour Leader or at the latest within 7 days after the completion of the service.
12.2. The Operator is obliged upon the Polish law to respond to the written complaint within 30 days from the date of complaint.

13.3. All complaints must be send to the email address info@2poland.com.pl or as a letter to the address:


Os. Orła Białego 48/14,

61-251 Poznań, Poland.

13.4. The Operator will respond to the complaint in the same way it was delivered.


The data collected by Operator when the Client makes a booking through the website, such as Name, telephone and fax numbers, email address and Invoice details is used to process a booking and to notify the Client about Booking details by email. As a members of the Reservation System the Client will occasionally receive updates from Operator about special offers, new services, and other noteworthy news items. However, the Client may always decline to receive these email and fax messages.


The Client who make a booking through the Operators system automatically accepts the Booking conditions and is fully aware of its contents and regulations.


15.1. The User Agreement was created under the strict guidelines of Polish law. The Polish internal laws, without regard to the principles of conflicts of laws, will govern this agreement and any dispute of any kind that arises between the Client and the Operator.
15.2. In the case of where one point of the Agreement is invalid, this does not affect the remaining points of the Booking condition.
15.3. The Operator reserves the right to change the Booking conditions at any time with out prior notice.